Privacy Policy

Bliss Technologies ("we", "our", "us") is a software development company headquartered at Ahmedabad, Gujarat, India. We operate the website blisstech.in and related services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read it carefully.

We may collect the following types of information:

• Contact information — name, email address, phone number, and company name provided via our contact form or email.
• Project details — information about your project requirements shared during consultations or discovery calls.
• Usage data — IP address, browser type, pages visited, time spent on pages, and referring URLs (via Google Analytics).
• Communication records — emails, WhatsApp messages, or other correspondence you send us.

We do not collect payment information directly — all payments are processed through secure third-party gateways.

We use the information we collect to:

• Respond to enquiries and provide project proposals.
• Deliver software development services you have contracted us for.
• Send project updates, invoices, and support communications.
• Improve our website and understand how visitors use it.
• Comply with legal obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

For users in the European Economic Area (EEA) and United Kingdom, we process your personal data on the following legal bases:

• Contractual necessity — to fulfil our obligations when you engage our services.
• Legitimate interests — to respond to enquiries and improve our services.
• Consent — where you have explicitly provided consent (e.g., newsletter sign-up if applicable).

Our website uses Google Analytics to collect anonymous usage statistics. This sets cookies in your browser to identify returning visitors. The data collected is aggregated and does not personally identify you.

You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

We may also use essential cookies required for basic website functionality (e.g., theme preference).

We may share your information with:

• Service providers — trusted third parties who assist us in operating our website and delivering services (e.g., cloud hosting, project management tools). These parties are bound by confidentiality agreements.
• Legal authorities — if required to do so by law or in response to valid legal requests.

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Enquiry data is typically retained for 3 years. Project-related data may be retained for up to 7 years for contractual and accounting purposes.

Depending on your location, you may have the following rights:

• Access — request a copy of the personal data we hold about you.
• Rectification — request correction of inaccurate data.
• Erasure — request deletion of your personal data, subject to legal obligations.
• Restriction — request that we limit how we use your data.
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to processing based on legitimate interests.

To exercise any of these rights, contact us at info@blisstech.in.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include encrypted communications (HTTPS), access controls, and secure data storage. However, no method of transmission over the internet is 100% secure.

Bliss Technologies is based in India. If you are accessing our services from the UK, EU, UAE, or Australia, your data may be transferred to and processed in India. We take appropriate safeguards to ensure your data is protected in accordance with applicable data protection laws.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us: